Tag Archive: government


How to Lead Massive Change

ARCHIVES

Podcast: Play in new window/Download

Sondra Barbour is the chief information officer and senior vice president of enterprise business services at Lockheed Martin. She’s a company veteran and change leader who has taken on increasingly responsible positions over the course of her career. I spoke with her recently about what she’s learned along the way. Some of the highlights from our conversation include:

  • Leading Massive Change: When leading change, Barbour focuses on the connection between two key factors: communication and identifying the influencers. She notes that the influencers are “sometimes not the people you think” they would be. Once you find them, you have to establish two-way communication with them.
  • Get Comfortable with Mistakes: Leading change means you’re going to make mistakes. Barbour says, “You can’t be right 100% of the time, and if you are then you are not taking enough risk.” When a mistake is made, call it out and let your team know what you’re going to do to correct it.
  • Maintaining Your Sanity: Leading massive change can be stressful. Barbour has learned that it’s important to take time for yourself in whatever ways work for you. She’s not a disciple of work/life balance. Instead, she believes fun and fulfillment can and should be had in both arenas.

Barbour has a lot more to say about change leadership in the accompanying podcast.

Play Podcast

Executive coach Scott Eblin’s goal is to help you succeed at the next level of leadership. Throughout the week, he’ll offer his take on the leadership lessons in the news and his advice on your most pressing leadership questions. A former government executive, Scott is a graduate of Harvard’s Kennedy School of Government and is the author of The Next Level: What Insiders Know About Executive Success.

Want to contribute to this story? Share your addition in comments.

Please enable JavaScript to view the comments powered by Disqus.

ARCHIVES

Marc Ambinder, an erstwhile colleague here at Atlantic Media (parent company of Government Executive), has a post on GQ.com  reflecting on what he’s learned in a decade of covering politics and policy in Washington. (He’s off to Los Angeles.) One item on his list stuck out to me:

I am not the first person to notice the huge gap between what we think government does and what it actually does. But it seems to be enormous today, and its absence is noticed everywhere in the city. The theory is that we have no idea where our tax money goes; it is so widely distributed, or distributed to other people that we many of us perceive government to be off doing something else, probably something wasteful. We only notice government when it inhibits us; when a small business confronts a new regulation. Most of us don’t notice (because it’s invisible) when government programs allow us to sleep well at night. We never really worry that airplanes are going to crash, or that trucks with hazardous materials that trundle by each morning are going to explode; or whether the electricity is going to be on today, or whether the Internet is going to be “on,” or whether the breakfast food we eat is going to poison us, or whether a bridge is going to collapse as we drive to work, or whether, if we have a heart attack and no health insurance, the ER doc isn’t going to give us an ECG. Obviously, sometimes these things happen, and maybe the private sector can play a larger role than it does. But they would happen all the time if the silent machinery of government weren’t working pretty well.

This squares with something I’ve long thought: that when trust in government was high, it was because government was actively engaged in high-profile projects — winning world wars, building interstate highways, landing on the moon, etc. Now government’s role tends to be more restricted to preventing bad things from happening — plane crashes, acts of terrorism, abject poverty on a large scale. Those things are simply much easier to take for granted.

Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.

Want to contribute to this story? Share your addition in comments.

Please enable JavaScript to view the comments powered by Disqus.

Congress should address technology and social media in current legislation that reforms the law restricting government employees from certain political activities, a panel of witnesses told House lawmakers Wednesday.

Legislation circulating in the House and Senate would update the 1939 Hatch Act, which prohibits federal, state and local government employees from running for office in partisan elections or engaging in political activity while on duty or in a government office. The bills under consideration include a broader range of penalties for federal workers who violate the law, ensuring they do not automatically lose their jobs; the legislation also would allow state and local government employees to run for partisan political office.

But none of the bipartisan bills in their current form defines what constitutes the federal workplace in the age of telework and social media, witnesses pointed out. Special Counsel Carolyn Lerner, whose office enforces the Hatch Act, said Congress should consider clarifying that prohibited political activity under the law applies to employees while they are teleworking, as well as address the prevalence of laptops, BlackBerrys and iPhones throughout government. “The Internet and social media have dramatically changed the way we gather and share information, communicate our views, or engage in the political process,” Lerner told a House Oversight and Government Reform subcommittee. “These changes were not contemplated when the Hatch Act was last amended to restrict political activity on duty or in the federal workplace.” The Office of Special Counsel has issued guidance on the use of social media and the Hatch Act.

Scott Coffina, a former official during the Reagan and George W. Bush administrations, agreed that lawmakers should take the opportunity to address the major technological advances that have occurred since the Hatch Act was last revised in 1993. “Useful amendments to the Hatch Act ought to account for the ease with which government employees can communicate with other on political matters without the use of government resources and with minimal disruption to the work day,” said Coffina, who now works at law firm Drinker Biddle.

He noted the prevalence of smartphones “creates a real obstacle to enforcing the Hatch Act prohibition on federal employees participating in political activity in the workplace, which literally requires employees to leave the building to make a phone call or send an email for a partisan political cause. However, the ease with which the employees can dash off a ‘political’ email from their own personal smartphones [not using government resources] makes the time to go outside seem wasteful and enforcement of this restriction quite impractical.”

Lerner said Congress also might consider whether emailing on a dot-gov email domain to engage in political activity, even while the employee is off duty, is consistent with the goals of the Hatch Act.

Many have criticized the Hatch Act as confusing, ambiguous and overly restrictive. For instance, the law in its current form has resulted in cases such as a Pennsylvania police officer in a K-9 unit who was told he couldn’t run for his local school board because he received some funds from the Homeland Security Department for his dog. And in many circumstances, a deputy sheriff who wants to run for sheriff is ineligible to do so, Lerner noted. Also, federal, state and local employees are allowed to run in nonpartisan elections, making enforcement of the law inconsistent and dependent on a locality’s rules regarding what’s partisan and nonpartisan.

Lerner said allowing state and local employees to run for partisan political office “will promote good government, demonstrate respect for the independence of states and localities, and allow OSC to better allocate its scarce resources toward more effective enforcement of the Hatch Act. This expansive application of the law leads to absurd results and does nothing to advance the law’s purpose or the public interest.”

Those state and local employees still would be subject to the law’s prohibitions on misuse of official authority and coercive conduct, she noted.

Lerner has made reforming the Hatch Act a top priority since her arrival at OSC nearly a year ago. More than 45 percent of OSC’s overall Hatch Act caseload, including more than 500 investigations during the past two years, involved state and local campaign cases that did not involve any allegation of coercive or abusive political conduct, she said.

During Wednesday’s hearing, Rep. Elijah Cummings, D-Md., sponsor of a bill reforming the Hatch Act, said he expected to schedule a committee markup for May 31. The Senate Homeland Security and Governmental Affairs Committee postponed its Hatch Act reform bill markup scheduled for Wednesday.

The General Services Administration has issued guidance to federal agencies on how to consolidate their mail management practices to help reduce both economic and environmental waste.

A bulletin GSA issued earlier this month directs federal agencies to examine their internal policies and to look for ways to consolidate mail, such as presorting, reducing hard copy agency-to-agency mailings and ensuring teleworkers properly receive their mail.

GSA makes several specific suggestions for mail consolidation in the memo, including using U.S. Postal Service flat-rate boxes, eliminating inefficient postage metering, scheduling mailings in advance and coordinating with other agencies to qualify for discounts, and training employees in USPS address management tools to reduce the number and expense of returned mail.

It also suggests using email rather than hard copies where possible, and scanning first-class and standard incoming hard copy mail and delivering it electronically.

In addition, federal agencies can earn a work-sharing discount if they reduce the effort USPS must put into mail processing. The Postal Regulatory Commission also has expressed interest in the issue: At a May 2 public meeting, the USPS watchdog discussed a related 2011 paper written by PRC staff. That research suggests USPS could save up to $100 million if the federal government further presorted its mail, and up to $250 million from centralizing state agency mail operations.

Although mail volume overall is slowly declining — junk revenue climbed in 2010 but USPS delivers less first-class mail today than it did five years ago — mail communication in the federal government differs, in part because nongovernment mailers can use alternative electronic communications, according to PRC.

“Nongovernment mailers can offer incentives and penalties to convert customers from the mail channel to electronic channels,” PRC stated. “In contrast, a government entity must serve everyone, and thus does not possess the same type of operational flexibility. Most government use of mail is mandated by laws that both obligate and specify the use of the mail channel. For example, the U.S. government mandates that federal agencies notify affected citizens following electronic data breaches.”

The guidance, addressed to heads of federal agencies, is slated to take effect this month. It is unclear whether target dates or metrics for implementation have been established.

Mitt Romney stepped up his attacks on President Obama as leader of the federal government Tuesday, calling Obama an “old-school liberal ” who sees “government as the hero.” Romney said his policies, by contrast, were aimed at creating a “simpler, smaller, smarter” government.

From Romney’s remarks at an appearance in Des Moines, Iowa:

Almost a generation ago, Bill Clinton announced that the Era of Big Government was over.


Even a former McGovern campaign worker like President Clinton was signaling to his own Party that Democrats should no longer try to govern by proposing a new program for every problem.

President Obama tucked away the Clinton doctrine in his large drawer of discarded ideas, along with transparency and bipartisanship. It’s enough to make you wonder if maybe it was a personal beef with the Clintons … but really it runs much deeper.

President Obama is an old school liberal whose first instinct is to see free enterprise as the villain and government as the hero. America counted on President Obama to rescue the economy, tame the deficit and help create jobs. Instead, he bailed out the public-sector, gave billions of dollars to the companies of his friends, and added almost as much debt as all the prior presidents combined.

The consequence is that we are enduring the most tepid recovery in modern history.

Romney went on to characterize the federal government as the least efficient and responsive sector of the economy:

During my time in business and in state government, I came to see the economy as having three big players – the private sector, the states and localities, and the federal government.


Of these three, the private sector is by far the most efficient and cost effective. That’s because scores of businesses and thousands of entrepreneurs are competing every day to find a way to deliver a product or a service that is better than anyone else’s. Think about smart phones. Blackberry got things going. Then Apple introduced the iPhone. Now the Android platform leads the market. In the world of free enterprise, competition brings us better and better products at lower and lower cost. Innovate and change or you go out of business. And the customer–us–benefits.

Government doesn’t begin to compare when it comes to change and improvements that provide better and less expensive services and products. But among governments, the states and localities are more responsive than the federal government, probably because there is a degree of competition between them.

The slowest, least responsive sector is the federal government. Nobody hears “Washington, D.C.” and thinks “efficiency.”

Imagine if the federal government was the sole legal supplier of cell phones. First, they’d still be under review, with hearings in Congress. When finally approved, the contract to make them would go to an Obama donor. They’d be the size of a shoe, with a collapsible solar panel. And campaign donors would be competing to become the all-powerful App Czar.

My point is this: as President Obama and old-school liberals absorb more and more of our economy into government, they make what we do more expensive, less efficient, and less useful. They make America less competitive. They make government more expensive.

What President Obama is doing is not bold; it’s old.

As president, I will make the federal government simpler, smaller, smarter – and, by the way, more in keeping with the vision of the Framers of our Constitution.

Finally, Romney declared that Obama’s efforts to reduce waste and inefficiency in federal operations have been a failure:

The President has made little effort to rein in redundancy and waste.


In 2011, the Government Accountability Office found 34 areas where agencies, offices, or initiatives in the federal government had overlapping objectives or were providing similar services. The GAO estimated that fixing this redundancy could save over $100 billion. Yet, one year later, only three of these 34 areas had been fully addressed. Only one program was actually defunded.

In 2010, 17 federal government agencies gave $7.7 billion to more than 25 United Nations programs, billions of it voluntarily.

Another example: There are 94 federal programs in 11 agencies that encourage “green” building. A report found that the results of their initiatives and investments are, quote, “unknown.”

We see the same bureaucracy and overhead in our anti-poverty programs. Last year, the federal government spent more than $600 billion on more than 100 different programs that aim to help the poor.

My approach to federal programs and bureaucracy is entirely different. Move programs to states or to the private sector where they can be run more efficiently and where we can do a better job helping the people who need our help. Shut down programs that aren’t working. And streamline everything that’s left. It’s time for the people of America to take back the government of America.

ARCHIVES

This past weekend I traveled to Cambridge, Mass., for the 25th reunion of my graduating class at Harvard’s Kennedy School of Government. (Just writing that makes me feel old.) I had the good fortune of graduating in a year that was the 350th anniversary of Harvard and the 50th anniversary of the Kennedy School (and its predecessor, the School of Public Administration). So, this year, as all of you mathletes have figured out, marks the 375th and 75th anniversaries respectively.

 

That meant that there was a lot of other stuff going on in Cambridge besides class reunion parties. On Friday, for example, there was a Dean’s Conference with a lineup of really interesting speakers. They were all good, but the one who really stood out for me was Joseph Nye, the long-time Harvard professor who also served as assistant secretary of Defense and other positions over the years.

Nye spoke on the topic of his latest book, “The Future of Power.” While he was approaching the topic from the standpoint of international relations (lots on the dynamic between the U.S. and China), I think Nye’s views on the evolving nature of power have broader applications for leaders in different domains.

Here are three things I learned about power from Professor Nye last weekend and some thoughts about how you might apply them:

  • Soft power is as important as hard power. Twenty years ago, Nye came up with the term soft power. As he said last weekend, it used to be that whoever had the biggest army won. That’s hard power. In the 21st century, whoever has the best story wins. That’s soft power. The effective use of hard and soft power is what Nye calls smart power. If you step back and assess your own power, you’ll likely find that your hard power is limited by your circumstances. Your soft power, however, is entirely dependent on how compelling your story is. The way in which you share your story is something over which you have direct control.
  • Power is no longer a zero sum game. Nye reminded us that for much of history, power was a zero sum game. One party won and the other lost. That’s rarely the case anymore. Today, the game is not so much about power over others but developing power with others. That can be a difficult mental shift for a country (or a person) that’s gotten used to being the biggest kid on the block. In your own case, it might be productive to look for opportunities to combine your power with others. Doing so can create a 1 + 1 = 3 scenario.
  • Whoever collaborates most wins. Professor Nye shared several stories of a recent speech he gave to 500 students at Beijing University. It was fascinating to hear how candid he and the students were with each other. When one student asked him what it would take for China to compete long term with the U.S., Nye told him that it couldn’t as long as the Great Firewall of Internet censorship is in place in the country. His point was that sustainable long growth and innovation only occurs in an open and collaborative environment. It used to be that information was power. Today, sharing information is power. What sort of opportunities do you and your organization have to gain from collaborative leadership?

What have you learned lately about growing and exercising power?

Executive coach Scott Eblin’s goal is to help you succeed at the next level of leadership. Throughout the week, he’ll offer his take on the leadership lessons in the news and his advice on your most pressing leadership questions. A former government executive, Scott is a graduate of Harvard’s Kennedy School of Government and is the author of The Next Level: What Insiders Know About Executive Success.

Want to contribute to this story? Share your addition in comments.

Please enable JavaScript to view the comments powered by Disqus.

The Justice Department has been pressured for much of President Obama’s tenure to more aggressively prosecute Wall Street executives for crimes that helped create the 2008 financial crisis. So after two major publications in May unveiled findings of historically low numbers of prosecutions in the field as well as an absence of official data, the department on Monday defended itself.

In a May 6 article for Newsweek/The Daily Beast, authors Peter J. Boyer and Peter Schweizer reported that federal financial fraud prosecutions are at 20-year lows, according to data from the Transactional Records Access Clearinghouse at Syracuse University. They said the task force for investigating risky mortgage lenders that Obama highlighted during his January State of the Union address, “is badly understaffed and has yet to produce any discernible progress.”

On Monday, The Wall Street Journal reported that Justice, in a March exchange of letters with Sen. Chuck Grassley, R-Iowa, said it had not kept data on the number of executives convicted of criminal misconduct during the meltdown that preceded Obama’s inauguration. The absence of data is of concern to many legal analysts.

Grassley said the department’s response “substantiates my suspicion” that it “isn’t going after the big banks, big financial institutions or their executives” and instead is “hiding behind a bunch of mortgage fraud prosecutions.”

Allison Price, a Justice spokeswoman, on Monday emailed Government Executive to say that the department “has and will continue to aggressively investigate financial fraud wherever it occurs. When we find sufficient evidence of criminal conduct we will not hesitate to bring charges.”

Since fiscal 2009, Justice has seen a 92 percent increase in mortgage fraud cases, she said. In fiscal 2010 and 2011, it charged more than 2,100 defendants nationwide with mortgage fraud-related crimes. And since fiscal 2009, “all financial fraud cases, including securities fraud, corporate fraud, investment fraud and commodities fraud, increased by 12.5 percent,” Price said.

Work on the special financial crimes unit continues apace, she said. “Moving forward, in order to strengthen our efforts at combating fraud, in fiscal 2013, the department proposed a $55 million initiative for financial and mortgage fraud enforcement efforts. This increase will support additional FBI agents, criminal prosecutors, civil litigators, in-house investigators, forensic accountants, paralegals and other support positions to ultimately strengthen the department’s ongoing efforts to investigate and prosecute allegations of financial fraud.”

The State Department has rebutted a New York Times report that a six-month-old program to train Iraqi police in the still violent country may be canceled due to a lack cooperation from the government of Iraq.

The Times story, published on the front page of the Sunday paper, quoted diplomats saying the program could fall victim to the same threats of insurgent attacks that have confined the mobility of U.S. personnel and hampered the handoff of local authority from the U.S. military to State to Iraqi nationals. The program, which already has cost $500 million, involves U.S. security advisers providing educational seminars for indigenous police trainees

“Despite a New York Times report to the contrary, the U.S. Embassy in Baghdad and the Department of State have no plans to shut down the Police Development Program in Iraq that began in October 2011,” the U.S. Embassy in Baghdad said in a statement.

“The Iraqi government and the State Department regularly review the size and scope of our law enforcement assistance efforts to ensure that these programs best meet the needs of Iraq’s security forces,” said embassy spokesman Michael McClellan.

Calling the police program “a vital part of the U.S.-Iraqi relationship and an effective means of standing by our Iraqi friends,” McClellan said the program is built around forensic techniques and law enforcement methods, but also factors in “the proper role of the police in a democracy, human rights and the rule of law. As such, it contributes to both security and the strengthening of democratic institutions. All of these programs are jointly developed with the Iraqi government to ensure that programs and training are professionally relevant.”

Critics have charged the training content is not always useful for Iraqis. For example, a former U.S. official in Iraq told the newspaper local police might be taught to identify a coming suicide bomber by spotting large withdrawals from a bank account and heavy drinking. The flaw in that thinking, the deputy said, is few Iraqis have bank accounts and most would consider drinking to be sinful.

Asked for comment, the Office of Special Inspector General for Iraq Reconstruction, referred Government Executive to its April quarterly report to Congress.

It said — and the embassy confirmed — that U.S. representatives in Iraq are leaving sites around the capital and relocating to the embassy compound. The police training is being performed by Homeland Security Department personnel from Immigration and Customs Enforcement, Customs and Border Protection and the U.S. Coast Guard, the report said. In addition, the report counted 86 trainers — less than half the number originally planned.

The police development program has run into problems “since its inception,” the report said, “including skepticism by some” in the Iraqi government that the police can travel to Ministry of Interior-controlled sites. The State Department’s Bureau of International Narcotics and Law Enforcement Affairs acknowledged, the report said, that “those challenges may lead to further restructuring of the PDP in the near future.”

Jake Wiens, an investigator for the nonprofit Project on Government Oversight, said, “The special IG for Iraq Reconstruction has been sounding the alarm about problems with the Iraqi police training program for some time. The State Department needs to take a serious look at this program and see if it’s really worth the time and money to keep it going.”

Lawmakers will introduce legislation next week to automatically increase contribution levels in some federal employees’ Thrift Savings Plans.

The Save More Tomorrow Act, a bill that has been circulating throughout Capitol Hill in draft form, will be officially introduced Monday. The measure would automatically increase the amount some civilian employees contribute to their TSP accounts gradually over several years. .

Currently, civilian employees who are enrolled in the retirement savings plan automatically contribute 3 percent of their basic pay to the government securities (G) fund. They can opt out of the automatic contributions, change the amount, or reallocate money to other funds in TSP’s portfolio. Under the legislation, sponsored by Sen. Daniel Akaka, D-Hawaii, an individual’s contribution rate would increase by 1 percent annually until the full employer match takes effect — usually at 5 percent — two years after the initial contribution.

The bill is based on the 2009 TSP Enhancement Act, which created automatic enrollment, and encourages the small number of employees who choose not to take full advantage of agencies’ matching contributions to save more. The 2009 law builds on the 2006 Pension Protection Act, which lawmakers believe is effective at increasing employee savings rates, particularly for lower-income workers. Academics, including professors Richard Thaler at the University of Chicago and Shlomo Benartzi of the University of California Los Angeles, were architects of the concept behind Akaka’s bill.

“Automatic enrollment is a great way to help people overcome inertia and start saving for retirement; however, many employees get stuck at that initial 3 percent rate and stay there,” the professors said in a statement Friday. “This proposal will encourage federal employees to gradually increase their saving rates by 1 percent a year, while maintaining everyone’s flexibility to opt out.”

Akaka’s staff will release the full text of legislation and a statement Monday. The Federal Retirement Thrift Investment Board, which oversees the TSP, is at work on an analysis of the bill.

A Tech Evolutionary

Federal CIO Steven VanRoekel is remapping IT strategy for a government on the go.

Hard Sell

Tough obstacles confront agencies seeking to offload unneeded buildings that cost the government millions of dollars in upkeep.

Powered by WordPress and Motion by 85ideas.