Tag Archive: conference


It was a given that travel for General Services Administration employees was going to become much more closely scrutinized following news of extravagant spending on the agency’s 2010 Western Regions Conference. Now a document reveals just what kind of travel will be allowed.

According to an April memo from GSA acting commissioner Dan Tangherlini and reports Thursday by Federal News Radio, the agency has suspended all travel for agency employees through the end of fiscal 2012 for “internal GSA meetings, trainings, conferences, seminars, leadership or management events, etc.” The suspension does, however, come with exceptions.

Travel to approved conferences for external audiences still is allowed, as well as travel for the purpose of performing the routine mission functions of GSA. Management will determine which employees are essential to the performance of the relevant function.

In addition, travel will be permitted for routine management meetings, provided that other options such as teleconferencing have been exhausted, according to Federal News Radio. Training-related travel for essential job skills will be allowed, as will travel to conferences for the purpose of expanding services or reaching out to clients, though these requests must be approved by several levels of management before any procurement activity can take place.

These new conference policies will be tested as early as next week, when employees attend the annual GSA Expo in San Antonio. Federal News Radio reports as many as 50 Federal Acquisition Service employees have been cut from the conference’s travel budget since the scandal. More than 35 other GSA conferences have been cut. Agency participation in vendor events such as dinners also may be cut by half.

Young people aren’t necessarily clamoring to work in the public sector these days, and the clues to why might be found by looking at those who have chosen a federal career path.

Emerging Leaders panelists during Monday’s Excellence in Government conference, presented by Government Executive Media Group, pointed to federal bureaucracy and a slowness to adapt to the changing workforce landscape as reasons young people could be reluctant to become government employees.

Brandon Friedman, director of online communications for the Veterans Affairs Department, pointed to the government’s inefficient hiring and firing speed as a primary turn-off for young people.

“It’s sort of inefficient by design. That’s the way the system was built,” Friedman said.

“Did anyone in here get a job just by applying randomly on USAJobs?” he asked. Two of the five panelists raised their hands. “OK, good. The system is not totally broken,” he said.

Older federal employees and senior executives have preconceived ideas about how young people interact that often are untrue, said Erica Navarro, director of Strategic Planning and Performance Management at the U.S. Agency for International Development.

“I do think that there is this overtendency to generalize [about young] folks and say they don’t want structure,” Navarro said, pointing to her own agency’s restructuring of physical office space as an example. “We just went through a space reconfiguration in my bureau where there are no cubes anymore and people hate it. The younger generation hates it.”

Communication barriers among agencies are another major hurdle to progress. Bridget Roddy, the program manager for the State Department’s Virtual Student Foreign Service, said she had been trying to share the details of a pilot program she had started at State with other agencies to discuss cross-implementation, but it wasn’t until she was interviewed for a Government Executive article that other departments reached out to her.

“An outside publication actually wrote about what we’re doing. Then other agencies took notice,” Roddy said.

Though some of the panelists said they had always envisioned themselves working for the government, others came over from the private sector, to their own surprise. Roddy had studied graphic design in college and did not anticipate a career in the federal service. Dave Uejio, the lead for talent acquisition at the Consumer Financial Protection Bureau, joined government from Silicon Valley, though he said he views his 10-month-old agency as a “startup.”

The private sector, particularly Silicon Valley, has displaced public service as the realm where America’s best and brightest want to see themselves, as outlined in a recent analysis by The Atlantic.

Friedman and Uejio both anticipate they will move on to the private sector at some point. In Uejio’s case, he said he would leave government if he finds that’s where his work will have the most impact. In Friedman’s case, he sees himself doing it anyway.

“It’s probably just my personality. I don’t think I can do something for more than a few years,” Friedman said, though he added he could see himself returning to the government years later with private sector experiences. He said the federal workplace has “a tendency to value experience over talent . . . One of the best ways to get ahead in government is to get old.”

And some who are sticking around say they aren’t being groomed properly. “In the United States today we no longer have this emphasis on training leaders,” said Jaqi Ross, associate director in the Internal Revenue Service recruitment office. She added most talented people at the IRS routinely leave for the private sector.

Career ladder promotions, which have spiked by 75 percent over the past three years, are poison for retaining young, ambitious minds, according to Navarro.

“I think this idea that you get to sit in your current role for five to 10 years and then you get to progress to [Senior Executive Service] level, I just think it kills the government,” she said.

“The Magic of Change” was to be the theme of the now canceled presentation by a magician-cum-inspirational speaker planned for a National Oceanic and Atmospheric Administration conference in June. That’s also the title of a presentation given by corporate executive-turned magician Joe M. Turner.

Turner said he learned of NOAA’s project only by reading about it in the Atlanta Journal-Constitution, however, and he and other professional performers stress that the missteps of federal agency conference planners should not discredit the business value of lively conference presentations.

“I am all about opposing wasteful spending,” said Turner, a political conservative based in Atlanta who has spoken at tea party rallies. “But there are plenty of people who have entertainment experience who also can provide serious, credible information to others. The return on investment is not really captured when you call a speaker a magician.”

Turner spoke to Government Executive a day after NOAA posted, and then withdrew, its solicitation for a performer to help train 45 employees using inspirational exercises and magic tricks. It was also the same day Sen. Kelly Ayotte, R-N.H., wrote to NOAA Administrator Jane Lubchenco asking for an “immediate and thorough review of this solicitation and process.”

Ayotte, who serves on the Senate Commerce, Science and Transportation Subcommittee on Oceans, Atmosphere, Fisheries and the Coast Guard, also wants “compete details of the planned leadership conference, including cost, number of participants, speakers, activities, food and beverage services, and accommodations,” as well as similar details for NOAA conferences going back to 2007, plus plans for future conferences. The Washington Post reported Friday that the estimated cost of the NOAA contract would have been $5,000.

To professionals such as Turner, a former corporate executive specializing in change who now bills himself as a “chief impossibility officer,” performers can greatly enhance communication to employees as long as a company or agency is making sure the performer’s message is fundamentally grounded in business. “Adding a little spark to get people engaged in the communication is better than 35 PowerPoint slides and charts,” he said.

If NOAA had booked a speaker clearly unrelated to the business, such as pro football star Tim Tebow or a pro baseball player or an actor of notoriety, “ I don’t think it would have been news,” added Turner, who has performed for public and private organizations but declines to specify which agencies. “But the word ‘magician’ opens it up to joking, even if the performer has legitimate expertise to share.”

Turner said if the NOAA solicitation were still active, “I would have read it and if I thought I could add value, I would have bid on it, as this is my business.”

Eric Henning, a professional magician and motivational speaker based in Laurel, Md., who has performed at the White House and the National Security Agency, told Politico on Thursday that he agrees magicians can be serious communicators.

Andy McNeill, chief executive officer of Fort Lauderdale, Fla.-based American Meetings Inc., said performers such as magicians and hypnotists are “quite popular” at conferences and because the field is “lucrative, they try to differentiate themselves. But at end of day, it’s about the content, and if content is worthwhile and appropriate, then the delivery and how they deliver it is just semantics.”

The value of hiring a performer depends on the core purpose of the conference, he said. “At a sales meeting, a presenter can pump up the sales team with a great sales message, but if it’s a training conference at NOAA, that’s a judgment call,” he noted.

For agencies and nonprofits, the issue in the conference industry, he said, is “optics.” Even if everything is “on the up and up,” he said, “if a conference lands at the Four Seasons Resort on Honolulu, there would be a big stink that it’s not appropriate. But if you dig in, you might find out that the hotel is under construction and offered a $150 room rate.” The event could add value and fit within the budget, he said, “but it wouldn’t matter because it’s all about the optics that go with speakers and entertainment.”

More for the Money

 

Federal employees have had to endure a lot in the past couple of years: a pay freeze, looming benefits cuts, and steep budget and workforce reductions that could kick in starting at the beginning of 2013. As if that weren’t enough, public servants got another black eye in April with the revelations of excessive partying and questionable contracting practices in connection with a 2010 conference held by the Western regional offices of the General Services Administration’s Public Buildings Service. 

Before that scandal unfolded, few Americans were aware of what GSA does, much less PBS. Now they have an image burned into their minds: feds gone wild, partying in Las Vegas at catered affairs while being entertained by clowns and mind readers. And all of this, members of Congress haughtily pointed out, took place inside an agency whose job it is to help keep federal spending under control by negotiating low prices for everything from major information technology systems to pencils. But here’s the thing: GSA employees across the agency were doing exactly that, and continued to do it while some of their colleagues justifiably took it on the chin for exercising poor judgment. 

It is the former group of public servants we had in mind when we developed the Excellence in Government conference, the first session of which for 2012 takes place at the Ronald Reagan Building in Washington on May 7. Excellence in Government is fundamentally the antithesis of the infamous GSA conference: a gathering designed for federal leaders of today and tomorrow to share ideas and practices for making government work better and cost less. 

The theme of our spring conference (we’ll hold another daylong event in September) is Innovation: More Mission for the Money. That’s certainly the imperative in government these days, as the Office of Management and Budget’s Shelley Metzenbaum told Excellence in Government attendees last fall. 

Our scheduled keynoters promise to bring a wealth of ideas and creative thinking. They include Internal Revenue Service Commissioner Doug Shulman, featured on last month’s Government Executive cover; Danny Werfel, who holds the management portfolio at OMB; Beth McGrath, deputy chief management officer at the Defense Department; and Stephen Shapiro, author of Best Practices Are Stupid (Portfolio, 2011). Throughout the day, attendees will have the opportunity to attend sessions in three tracks: Technology, Human Capital and Management, and Performance and Mission Efficiency. 

I’m excited about one discussion I’ll be privileged to lead, involving a set of emerging leaders in federal agencies:

  • Brandon Friedman, director of online communications at the Veterans Affairs Department, who is featured in this  issue’s Thinking Ahead.
  • Erica Navarro, director of strategic planning and performance management at the U.S. Agency for International Development.
  • Bridget Roddy, Virtual Student Foreign Service Program manager at the State Department.
  • Jaqi Ross, associate director of the Recruitment Office at the IRS.
  • Dave Uejio, lead for talent acquisition at the Consumer Financial Protection Bureau.

They’ll describe their reasons for joining government and maintaining their commitment to public service, and share their thoughts on what agencies need to do better to attract, retain and develop the next generation of leaders. With the specter of a sequester of agency funds, we think it’s more important than ever that federal officials hear from key leaders, and learn from one another, about how to wring the most out of every taxpayer dollar.

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Since the General Services Administration regional conference scandal erupted a couple of weeks ago, the agency has had few public defenders. Even GSA’s top officials and former leaders have gone out of their way to acknowledge the wrongdoing and declare there’s no excuse for what happened at the Western Regions Conference in 2010. 

But now comes one man brave enough to step up and attack those who are attacking GSA. Alan L. Greenberg, a.k.a “The Government Man,” has posted a video on YouTube in which he rips into members of Congress for conducting a “witch hunt” against GSA. But Greenberg is not exactly defending GSA’s honor. In the rambling video, he shows off a variety of GSA swag he collected in his 39 years working at the agency, and touts a book about his experiences that he says “would make the IG report [about the conference scandal] look like tales out of Sunday school.”

Here’s the video:

(Hat tip: FedInsider)

Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.

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Our Excellence in Government conference on May 7 at the Ronald Reagan Building in Washington will feature a range of keynote addresses and breakout sessions around the theme of “Innovation: More Mission for the Money.”

I’m particularly excited about one discussion I’ll be privileged to lead, involving a set of emerging leaders in federal agencies:

  • Brandon Friedman, director of online communications at the Veterans Affairs Department.
  • Erica Navarro, director of strategic planning and performance management at the Agency for International Development.
  • Bridget Roddy, Virtual Student Foreign Service Program manager at the State Department.
  • Jaqi Ross, associate director of the Recruitment Office at the IRS.
  • Dave Uejio, lead for talent acquisition at the Consumer Financial Protection Bureau.

They’ll describe their reasons for joining government and maintaining their commitment to public service, and frankly share their thoughts on what agencies need to do better to attract, retain, and develop the next generation of federal leaders.

Here’s video of a brief conversation I had with Roddy as a preview to the conference:

Click here to register for Excellence in Government Use the code EMERGE to get a discount.

Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.

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As if the story about the lavish conference/party thrown by GSA’s Public Buildings Service in October 2010 wasn’t bad enough, now comes, via the office of House Oversight and Government Reform Committee Chairman Darrell Issa, R-Calif., an absolutely incredible video that takes the scandal to a whole other level.

In the video, a person who appears to be a GSA employee begins strumming a ukelele, then launches into a tune that has to be heard to be believed. It concerns what the singer would do if he were commisioner (of PBS, presumably), and is, in the weirdest possible way, prescient about what would result from the conference. Some lyrical excerpts:

Obama better prepare, when I’m Commissioner.
I’d have a road show like [Acting Regional GSA Administrator Jeffrey] Neely, every time you see me rolling on 20s yeah, in my GOV.
Spend BA 61 [building operations account funds] all on fun.
ATF can’t touch GS-15 guns!
Cause I buy everything your field office can’t afford.
Every GS-5 would get a top hat award.
Donate my vacation, love to the nation,
I’ll never be under OIG investigation.

Then, in an almost surreal scene, the video shifts to the employee (again, apparently) receiving an award at the controversial conference for producing the video  – and being named “Commissioner for a Day.” In the awards presentation, a reference is made to the catered party in the deluxe suite occupied by former PBS Commissioner Robert Peck during the event. 

The whole thing is tone-deaf (literally and figuratively) in almost too many ways to count. 

Watch the video for yourself:

Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.

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Memories were made at the General Services Administration’s 2010 Public Buildings Service Western Regions Conference, held at the luxurious M Resort just outside of Las Vegas. So many memories, in fact, that the agency spent more than $6,400 on commemorative coins for conference participants.

Two years later, those coins — and the rest of the more than $800,000 GSA spent on the four-day conference — are creating the wrong kinds of memories for American taxpayers: those of an agency that preaches the values of frugal spending while simultaneously instructing its own conference planners to make an event “over the top.”

GSA Administrator Martha Johnson resigned Monday and two other agency officials — Senior Counselor to the Administrator Stephen Leeds and PBS head Bob Peck — were fired in advance of a damning report from the GSA inspector general calling the conference spending “excessive, wasteful and in some cases impermissible.” That “over the top” instruction was real, too: A PBS Acting Regional Administrator wrote it in an email to organizers.

Pre-conference planning involved two “scouting trips,” five off-site planning meetings and a “dry run” of the event. The opening night reception included a $19-per-person “American Artisanal Cheese Display.” Participants received “yearbooks” on their last night containing photos of every conference attendee taken when they checked into the hotel.

For those of us not fortunate enough to have attended the conference or one of its planning sessions, we have compiled our own “yearbook” of the key players in the event and its aftermath. Commemorative coins not included.

 

Muffins, Coins and Bicycles

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Remember the scandal last year over the reports of the $16 muffin at a Justice Department conference? (Even though it turned out it wasn’t really a $16 muffin.) 

In the wake of the spate of stories about muffins and federal conference spending in general, the White House moved swiftly to order agencies to review their conference policies and practices. I wonder if that led to today’s revelation that  the General Services Administration had organized an event that involved spending $3,200 for a mind reader; $6,300 on a commemorative coin set in velvet boxes and $75,000 on a training exercise to build a bicycle.

At any rate, it’s clear that the White House has a zero-tolerance policy for spending on conferences that could result in embarassing anecdotes like this. Unfortunately, that didn’t stop another another headline-grabbing tale from emerging.

It’ll be interesting to see if the White House will take further steps to curb conference spending, especially for the remainder of thhis election year. Right about now, the Obama administration probably just wants to get to November without another story alleging that bureaucrats are spending lavishly on event entertainment at a time of a national budget crisis. 

Tom Shoop is vice president and editor in chief at Government Executive Media Group, where he oversees both print and online editorial operations. He started as associate editor of Government Executive magazine in 1989; launched the company’s flagship website, GovExec.com, in 1996; and was named editor in chief in 2007.

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You’ve heard the expression “success has many fathers; failure is an orphan.” Help us turn that around at our May 7 Excellence in Government conference here in Washington. We’re looking for a few brave souls willing to own their failures in the interest of helping their peers learn from their mistakes.

Government employees sometimes feel as if they’re under a microscope. The media often trumpet your failures with a little help from third parties with an ax to grind. But by leaving the discussion of what doesn’t work to outsiders, federal employees cede the possibility for honest learning that comes from truthful introspection. If you’ve ever reached for programmatic glory only to fall short, please consider sharing your story with the State Department’s Richard Boly and myself at a session aimed at teasing out the lessons to be learned from this sort of failure.

Here are the particulars:

There’s actually a name for this event: A failfaire.

Your job: Using a modified version of the presentation methodology Pecha Kucha — 20 slides, autoadvancing every 30 seconds – tell a first-person account about learning from failure. Richard and I will work with you to help you make this compelling.

After three presenters tell their stories, our audience will vote for their favorite presentation, after which we’ll have a discussion about what was learned from the experiences.

Lastly, we’ll announce the winner of the first federal Failfaire. If you think this could be you, please send me an email at kpeters@govexec.com and put “failfaire” in the subject line.

A few more particulars about the presentations: They should tell a personal story (no blaming others) that describes the project, the goal, where it went wrong, what you would do differently (or never again), and what lessons others might take from your experience.

Katherine Peters leads editorial strategy and operations for Nextgov, Government Executive Media Group’s digital publication focused on the implementation and policies surrounding federal agencies’ technology use. She previously was a senior correspondent for Government Executive magazine, where she covered defense, homeland security and energy. Prior to joining Government Executive in 1995, she covered U.S. military operations and training in Somalia, Panama and the Middle East for Army Times. She also worked as a writer and technical editor at both IDC Washington and EDS. She holds a B.A. in English from Elizabethtown College and an M.A. in Journalism from American University.

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